Terms and conditions Social Media Manager

Terms and Conditions

(Updated as of February 20, 2024)

Please read this document carefully.

The terms and purchase conditions of Sermamiesunplus, S.L., (hereinafter the “Company”) govern the operation of the trade and the purchasing process for users, and have a binding nature.

At the time of purchase, the user (hereinafter the “Customer”) declares to have read and understood these rules which will regulate the service contract (hereinafter the “Agreement”). Both the Company and the Customer constitute the parties of said Agreement (hereinafter the “Parties”).

The purchase implies the acceptance, by the Customer, of the following terms and conditions of the Agreement.

Service

The Company offers the following services:

1. Program

With the purchase, the Customer gains access to an online social media manager learning methodology, based on the ESTIMA methodology (hereinafter the “Program”), developed by Franc Carreras and Billie Sastre (hereinafter “the Founders”).

Likewise, they will be entitled to access and use the Snackson mobile application, where they will receive educational content in the form of videos, exercises, and questions periodically over 12 weeks.

This content will be accessible for the 12 months following its publication.

Additionally, the Customer will also receive access to content updates made in future editions of the Program.

2. Community

The Customer will have access to a private online group designed to share knowledge with the rest of the Community (hereinafter referred to as “Participants”). This forum will also serve as the usual means of interaction with the Founders, as well as the other participants. Access to the community is of a lifetime nature, provided that the terms and conditions stipulated below are met.

3. Certification

Once the training has been completed, the Client can apply for certification. The conditions for obtaining it include having viewed all the audiovisual content in its entirety, having answered all the questions and having passed an exam.

Once these conditions have been met, she will be sent a certificate of completion of Reinvented Moms and a Digital Certificate of University Extension by the IQS, belonging to the Universitat Ramon Llull, Barcelona.

Founders

The Customer understands that both the Founders and Sermamiesunplus, S.L., are not professional experts in matters unrelated to their advisory work, and therefore they will not be obligated and will not:

Guarantee employment or business or sales for the Customer;
Perform any business management functions, including but not limited to, accounting, tax, or investment consulting or advice regarding the same;
Act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy;
Act as a public relations manager;
Act as an advertiser to obtain any advertising, interviews, writings, features, television, print or digital media exposure for the Customer;
Introduce the Customer to the Founders’ complete network of contacts, media partners or business partners.

Purchase Process

By making a payment, you agree to the terms and conditions of this Agreement.

Payment Methods

Payment for the Program and access to the Community can be made through the following methods:
One-Time Payment: This involves a single payment of $1,497, payable in full at the time of purchase. If the Customer chooses to pay with a one-time payment, they can make the payment by credit or debit card, or bank transfer.
Monthly Payments: This consists of 12 monthly payments of $147, starting from the date of purchase. If the Customer chooses to pay through 12 monthly payments, they must pay the first installment on the purchase date and $147 each month for another 11 months, for a total payment of $1,764. If the Customer selects this option, they must authorize the Company to charge and schedule automatic withdrawals from their credit or debit card.
Once the purchase process is completed and the payment is confirmed, an email will be sent with the necessary instructions to begin the learning program.

Applicable Taxes and Duties

The prices of the services listed on the website include VAT.

Satisfaction Guarantee

If the Customer has followed the Program but it does not meet their expectations and/or they are not satisfied with the learning methodology, and despite seeking help or expressing concerns in the Community and to the Founders, the Customer reserves the right to request a refund of the fees paid within an exclusive period of 15 days, starting from the first day of content delivery in the Snackson application.

The Company will not be able to carry out the refund of payments unless the Customer has sent a refund request to our learning support team at this email address: hello@reinventedmoms.com. At the time of sending such a request, the Customer must be up to date with all payments and cannot have any outstanding payments.

Once the 15-day period has expired, it will not be possible to refund the previously paid amounts, and the Customer will be obligated to pay the remaining amounts and pending fees, including any overdue payments.

The Company will have the right to claim the fees in case of non-payment by the Customer, provided that the Customer has not complied with the timelines of the guarantee offered by the Company and with ALL of the aforementioned requirements.

Confidentiality

The Company respects the privacy of the Customer and insists that the Customer respects the other Participants. Therefore, this should be considered a mutual non-disclosure agreement. Any confidential information shared by Community Participants or any representative of the Company is confidential and belongs solely and exclusively to the disclosing Participant. Confidential information includes, but is not limited to, information disclosed in connection with this Agreement, and should not include information legitimately obtained from a third party. The Parties agree not to disclose or make use of any confidential information or any transactions during discussions, in the online group, or otherwise. The Customer agrees not to use such confidential information in any way other than for discussion with other Participants. Both Parties will keep confidential information in the strictest confidence and will do everything possible to safeguard confidential information and protect it against disclosure, misuse, espionage, loss or theft. The Customer agrees not to violate the public or privacy rights of the Company. Additionally, the Customer will NOT disclose any information to third parties obtained in connection with this Agreement or the Company’s direct or indirect relationships with the Customer including, but not limited to, names, email addresses, titles or positions of third-party companies, phone numbers, or addresses. Furthermore, the Founders will not disclose confidential information to any third party at any time, directly or indirectly. Additionally, by purchasing this service, you agree that if you violate or exhibit any likelihood of violating this agreement, the Company and/or other Program participants will be entitled to perform injunctive relief to prohibit such violations and protect against harm from such violations.

Intellectual Property

The Company’s Program is protected by copyright, and the original materials provided to the Customer are for the Customer’s individual use and are licensed for a single user. The Customer is not authorized to use any of the Company’s intellectual property for the Customer’s commercial purposes. All intellectual property, including the copyrighted program of the Company and/or Program materials, will remain the exclusive property of the Company. No license to sell or distribute Company materials is granted or implied. By purchasing this service, the Customer agrees:

Not to infringe on any copyright, patent, trademark, trade secret or other intellectual property rights.
That any confidential information shared by the Company is confidential and exclusive, and belongs solely and exclusively to the Company.

Customer Responsibility and Earnings Disclaimer

The Client agrees that he/she will use the Company’s services at his/her own risk and that the Program is strictly for educational purposes ONLY.

The Customer accepts that they alone are 100% responsible for their progress and the results of the Program. The Customer understands that, due to the nature and scope of the Program, results experienced by each Customer may vary significantly.

The Program’s education and information are intended for a general audience and are not intended to be, nor should they be interpreted as, specific advice tailored to any individual.

The Company assumes no responsibility for errors or omissions that may appear in the program materials. The Customer understands and agrees that any testimonials or endorsements from the Company’s customers or the public represented in our programs, websites, content, landing pages, sales pages, or offers have not been scientifically evaluated by the Company.

The Customer acknowledges that, as with any business, there is an inherent risk of capital loss, and there is no guarantee that the Customer will achieve their goals as a result of participating in the Program.

The Company makes no warranty that the Customer will make money using the techniques and ideas in these materials. Examples in these materials and in the Program itself should not be interpreted as a promise or guarantee of earnings. The potential to earn money is entirely dependent on the person using our service, ideas, and methodology. The Customer’s level of success in achieving results based on our Program depends on the time the Customer dedicates to the Program, the ideas and methodology mentioned, their knowledge, and various skills. Since these factors differ among individuals, the Company cannot guarantee their success or income level.

The Customer releases the Company and its Founders, employees, administrators, Participants, and related entities from any and all damages that may result from any claims arising from any agreements, demands, and damages of any nature arising from the Customer’s participation in the programs and the Community.

Force Majeure

In the event of any cause beyond the reasonable control of either the Company or the Customer, or those termed force majeure such as acts of war, natural disasters, curtailment or interruption of transportation facilities, threats, or acts of terrorism that make it impossible for the Company to fulfill its obligations under this Agreement, the Company shall have no liability for the period of delay or inability to perform due to such force majeure situations.

Divisibility / Waiver / Transfer

If any provision of these TERMS AND CONDITIONS is held invalid or unenforceable, the remaining provisions shall nevertheless remain in full force and effect. Failure by either Party to exercise any right provided herein shall not be deemed a waiver of such right or any other right hereunder. The Customer cannot transfer this Agreement without the express written consent of the Company.

Data Protection / Privacy Policy

The Company has, on its website at the link www.reinventedmoms.com/privacy-policy the procedure for guaranteeing the protection of data and confidentiality of personal and any other type of data provided by our Customers in accordance with current legislation.

Modification

The Company may modify the terms of this Agreement at any time. All modifications will be posted on the reinventedmoms.com website.

Cancellation

The Company undertakes to provide all Program Customers with a positive Program experience. By purchasing this service, the Client agrees that the Company may, at its sole discretion, terminate the purchase, suspend, or cancel the Client’s participation in the Program and the Community without a refund of payments made and pending if the Client:

Becomes detrimental to the Company or the Participants;
Fails to comply with the Program guidelines;
Becomes difficult to work with;
Undermines the participation of other participants in the Program or violates the terms determined by the Company.

In the event of the Agreement being canceled, and thus the program or membership in the Community, the Client will remain responsible for paying the outstanding amount of the purchase price if it was made in installments. Likewise, the Company reserves the right to unilaterally terminate the Agreement if it considers that, through the use of the methodology and techniques followed by the Program, they will not be helpful or beneficial to the Client, and this, always with the prior refund of the payments that have been disbursed by said Client at the time of the resolution of the Agreement.

Jurisdiction

Purchases made with Sermamiesunplus, S.L., are subject to Spanish law. For the resolution of any discrepancy that may arise between the Parties regarding the interpretation or fulfillment of this agreement, the applicable jurisdiction will be that of the Courts and Tribunals of the City of Barcelona, with express waiver of any other jurisdiction that may correspond to them.

Notifications

Any notification to be delivered by either Party to the other may be made by personal delivery or by registered or certified mail. Notices delivered personally will be deemed communicated from the effective receipt date. Notices sent by mail will be deemed communicated three (3) days after the mailing date. “Personal delivery” refers to a notification transmitted by email, to the Company’s Email: hello@reinventedmoms.com.

Contact for questions or concerns

If you do not understand or agree with any of these conditions, please note that every effort has been made to accurately represent this service and its potential. This site and the services offered on this site are not associated, affiliated, endorsed, or sponsored by Facebook, nor have they been reviewed, tested, or certified by Facebook. For further clarification, please contact hello@reinventedmoms.com.